You have worked on your mobile application for months now. The design is impeccable, the functionality is flawless and the overall user experience is superb. Give yourself an applause. But there is just one problem that needs to be corrected: your app forms.
For millions of smartphone users, completing app forms can be arduous, irksome and downright frustrating. It is too slow, it doesn’t work properly and it leads users to abandon the process, which will certainly cause the app owner to be perturbed. Your mobile form app is likely sublime, but the forms need a few modifications and changes to make it perfect. Remember, forms are essential to growing your brand and increasing your revenues.
Here are five simple adjustments to enhance your app forms:
1. Only Request Pertinent Details
Every application needs information, but sometimes the app owners go overboard.
For instance, instead of simply requesting basic details, like name, email address, home address, some app forms request name, email address, home address, telephone number, work address, credit card number, PayPal address and the list goes on.
Rather than installing these types of forms, you should adopt forms that only request pertinent details to your database. Why risk losing any customers?
2. Single Input Fields
Here is a common complaint that many users have: multiple input fields for the same thing.
When you’re designing mobile apps, you should only install input fields for your forms. This is especially important for the full name. If you have noticed, many app forms have a separate field for each the first name, middle name and last name. This is annoying.
A single input for each category of information will suffice.
3. Allow Users to Track Their Progress
Some forms are short, some forms are long. But how is the user supposed to know how long something is? They don’t, but you can ensure that they do with a progress bar at the top of each form page. By having a progress bar, you can avoid having the user abandon the process.
4. Make it Load Faster
Users will often move on to something else when the specific page takes too long. Remember, when we’re on our smartphones, we have the attention span of that as a gold fish – in fact, it’s even shorter.
Your goal as an app owner is to have the user spend as much time as possible on the app. Ditto for your forms.
The app form should not take longer than two or three seconds to load. And we’re not talking each page. If it takes longer than that throughout the entire form then they will inevitably leave.
5. Vertical is Very Much Appreciated
Why do some app owners think everyone is on a tablet? Why do some app owners believe that smartphone users utilize their phones horizontally?
Neither are true.
With this in mind, you should develop your mobile app and app forms vertically. By having it vertical, you don’t cut the field names, you don’t make it harder than it should be and you make sure everything will fit on the smartphone screen.
Moreover, experts will suggest to refrain from adding too much clutter to your forms. It will not only make a mess of your forms, it will also distract the user away from the main page.
You never want to see your abandonment rate go higher. That’s why you must have better forms.
It is these minor and simple adjustments that can transform the entire complexion of your mobile application forms. You don’t need to overhaul your app forms. You just need to complete a couple of modifications that will enhance the UX, please the customers and ensure that the public isn’t uninstalling your apps because the forms displeased them.